Exeter Locksmith Services
07846 507947
01392 275389

Customer Complaints Procedure

Customer satisfaction is a main focus of our business. We always aim to provide the best service and products for our customers. However, on rare occasions we recognise that there may be situations where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please follow our complaints procedure and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on:
01392 275389

Or you can email us:
enquiries@firstchoicelocksmith.co.uk

Please attach a copy of the invoice if sending by email.

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.